Platform control center
Customers & CRM
One customer context for voice, chat and email AI agents.
Add contact
Contacts can be linked to an existing organization.
Follow-up task
Keep ownership and next actions visible.
Static lists
Curate audiences manually or add imported contacts to a list.
No static lists yet.
Contacts
Imported contacts are deduplicated by e-mail or external ID.
| Name | Contacts | Organization | Source | Account status |
|---|
Customer profile
Identity, lifecycle and communication permissions used by every AI agent.
Select a contact to see the complete context.
Customer segments
Build reusable audiences from safe customer profile fields.
No segments yet.
Customer timeline
Notes, calls, meetings and inbound channel activity in one chronology.
Select a contact to see the complete context.
External CRM connections
Private tokens and OAuth access tokens are stored encrypted.